Trademarks:

• Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
• Microsoft®, WINDOWS®, NT®, EXCEL®, Word®, PowerPoint® and SQL Server® are registered trademarks of Microsoft Corporation.
• IBM®, DB2®, OS/2®, DB2/6000®, Parallel Sysplex®, MVS/ESA®, RS/6000®, AIX®, S/390®, AS/400®, OS/390®, and OS/400® are registered trademarks of IBM Corporation.
• ORACLE® is a registered trademark of ORACLE Corporation.
• INFORMIX®-OnLine for SAP and INFORMIX® Dynamic ServerTM are registered trademarks of Informix Software Incorporated.
• UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of the Open Group.
• HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.
• JAVA® is a registered trademark of Sun Microsystems, Inc.
• JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.
• SAP, SAP Logo, R/2, RIVA, R/3, ABAP, EP, Enterprise Portal, NetWeaver, mySAP ERP, SAP ArchiveLink, NetWeaver, SAP Business Workflow, WebFlow, SAP EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mySAP.com Logo and mySAP.com are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other products mentioned are trademarks or registered trademarks of their respective companies.
• Partnership with ITSM Academy, content is Confidential ITIL® (Information Technology Infrastructure Library) is a registered trademark of the Office of Government Commerce